Energy

JDI have worked extensively with energy distributors and retailers. Partnering with one of the largest energy distributors in the country, our first- to-research methodologies are assisting distributors to better understand their customer usage and experience enabling them to remain at forefront of the industry.

Our experience spans customer and SME segmentation, combining consumption data and extrapolation, segmentation and profile databases, development and implementation of customer experience and strategic NPS program, solar products evaluation and implementation, branding and comms testing.